FAQs

100% Satisfaction Guaranteed

We source the best trees that money can buy but if you’re not happy with your tree we will provide a full refund or schedule a redelivery.

What does Tree Elves do?

Tree Elves delivers premium Southern Christmas trees directly to your home, sets them up, and returns after the holidays to pick up and recycle the tree.

How does the delivery and setup work?

Our festive elves arrive at your house fully dressed in holiday cheer and set up your tree so it’s ready for you to decorate. We’ll bring everything, set it up, and clean up after ourselves.

What type of trees do you sell?

We exclusively deliver premium Fraser Fir trees.

What sizes of trees do you offer?

All trees include a tree stand, delivery, install & retreival

  • The Grand Tree: 8-9 feet - $300

  • The Big-Brother Tree: 7-8 feet - $250

  • The Just-Right Tree: 6-7 feet - $200

  • The Starter Tree: 5-6 feet - $160

How do I book my tree delivery?

Booking your tree delivery is simple! Visit treeelves.net/order and follow the easy steps to reserve your tree. We’ll take care of the rest.

What about Pops?

Oh, we wouldn’t dream of delivering trees without a touch of King of Pops magic! Every tree order comes with 4 delicious pops to sweeten your holiday season. Flavors may vary, but you can expect some of our Elves favorites like Chocolate Sea Salt, Raspberry Lime, Strawberry Lemonade, Mango Tangerine, and Cookies n Cream. It’s a pop party you didn’t know you needed!

Can I book a cart for a tree delivery?

Absolutely! Want to make your tree delivery even more magical? Book a King of Pops cart for your event or special gathering. It’s like a holiday party on wheels—pops for everyone, smiles all around, and an elf experience that’ll be the talk of the season.

Can I add any special requests for my tree delivery?

Absolutely! When you book your tree, there’s an option to include any special instructions or requests. Our elves are happy to accommodate where possible to ensure your experience is perfect.

What areas do you deliver to?

We proudly serve Atlanta, Charlotte, and surrounding areas. Below are the delivery zones:

Delivery in Atlanta: Postal codes beginning with 303 and 300, plus 30114, 30115, 30188, 30189, 30101, 30102, 30144, 30152, 30156, 30160

Delivery in Charlotte: Postal codes beginning with 281 and 282, plus 29732, 29733, 29730, 29708, 29715, 29707, 28012, 28079, 28075

Why choose Tree Elves?

Choosing Tree Elves means enjoying a hassle-free holiday experience, from delivery to tree recycling. Plus, you’re contributing to eco-friendly practices that support local farming and sustainability.

What should I do with the tree decorations when you pick up the tree?

Please remove all decorations, lights, and ornaments before our elves arrive for pickup. This helps us ensure efficient and eco-friendly composting.

What happens to my tree after the holidays?

Once the New Year rolls around, our elves return to pick up your tree and transport it to King of Crops Farm, where it is recycled and transformed into nutrient-rich soil that helps grow fresh crops—including ingredients for King of Pops! To make sure everything goes smoothly, please have your tree (with the stand) placed outside your home for pickup. This way, your holiday tree continues its journey of giving back to the environment and making the world a little greener.